Login required to use
 4People Case Management System.


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Home Base
a group of government, non-profits, faith based organizations, and concerned citizens use the 4People Case Management System to reduce homelessness and coordinate services to at-risk families and children in Benton and Franklin Counties, Washington State. As of 12/31/06 over 980 homeless or potentially homeless have been served.

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Kids Connect a group of 8 health care clinics and organizations use the Case Management system to connect kids to health care in Yakima County, Washington State. As of 12/06 over 2100 children have been served.

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Justice Centers
are exploring using 4People Case Management system to connect inmates with community resources prior to being released.

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Faith Based organizations are using 4People Case Management to share resources with at risk families.

Training Options:
Training is available to 4People users. You must have signed the Agreements to the right, and registered on the 4People.communityos.org. Select from the courses listed below to view more information. Training is available by appointment via phone and Internet access or in person.  It is the goal of 4People to have someone in every county that can provide this training and monitor usage, compliance, and effectiveness.

Client Registry and On Line Support Assistant/OLSA & Shelter/Housing Options.
A demonstration of the Client Registry system during which users will learn the basics of how to access client records, manage client information, and document client registry and identify housing options using the Client Registry and system tools. See More.......

Comprehensive Case Management/CCM and HMIS
4People facilitates training specific to completing case management tasks related to the use of 4People CCM/HMIS. Participants will learn how to navigate the 4People system to enter information gathered from HMIS Intake and Exit forms and how to avoid common errors.
See More....

Resource Database
A review of the Resource Database during which users will learn how to create agency and service profiles, complete required and optional information, and use tools to facilitate the process data entry process. This training is only intended for those agency personnel assigned the responsibility to collect information on community resources used by the agency’s staff. See More......

Export Wizard Reports Tool
This training is limited to those who are responsible for monitoring and supervising programs. You must obtain approval from your 4People Point of Contact (the staff member at your agency who acts as a liaison between your agency and 4People). Participants will learn how to run reports on data recorded in the Client Registry using the Export Wizard See More......

Demonstration and Practice Outline

Please use the above training summary and outline to practice or explore the system within your own agency's OLSA/CCM or you can use the following practice site at https://4people.communityos.org/.  Please fee free to add clients, modify records, and otherwise manipulate this practice database as much as you wish. DO NOT input any real personal data! Specific codes to access and use the practice site include:

Username	Password
training1	practice1
training2	practice2
training3	practice3
To begin, be sure that you are logged into the practice site as noted above. Then go to Agency and Staff Tools, and click on OLSA/Online Support Assistance, or click on CCM/HMIS for the Comprehensive Case Management System.
Downloadable users guides: Rich Text Format (.rtf)   MS Word 2003 OLSA   OLSA CCM/HMIS   CCM/HMIS OLSA Export   OLSA Export CCM/HMIS Export   CCM/HMIS Export
5210 W. 4th Avenue Kennewick, WA 99336 Email: contact@4people.org Telephone: 509.543.2910

Thanks to our sponsors * Compassion Grant * RECA Foundation *  Battelle * Home Base of Benton and Franklin Counties * Verizon Foundation
* Yakima Kids Connect  * Skillsource of Wenatchee * United Way of Yakima* Chelan Douglas Health District * Benton Franklin Human Service Coalition.  
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